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Return Policy

Countries & Applicability

This return policy applies to all purchases / Paid Bookings made in Australia through our website, GC Airport Transfers.

Returns & Exchanges

Acceptable Returns

We accept returns for paid bookings. Products must be returned in new condition, and the return can be initiated at any time within the lifetime of the product.

Exchanges

We offer exchanges for any product or paid bookings that meets our return criteria.

Product Condition & Return Window

  • Condition: Products must be returned in new, unused condition.
  • Return Window: You may return your product at any time within its lifetime.

Return Methods & Fees

How to Return

You can return your products through one of the following methods:

  • In Store: Visit our physical location to return the product.
  • Drop-off Location: Return the product at a designated drop-off location.
  • By Mail: Return the product via mail. A return label can be downloaded and printed from our website.

Return Label

Return labels are available for download on our website. All return labels are provided free of charge.

Restocking Fees

We do not charge any restocking fees for returned products.

Refund Processing Time

Once we receive your returned product or your booking cancellation, we will process your refund within 1 business day.